This Privacy Policy has been prepared to explain the scope of processing of personal data obtained within the services provided by Altınel Alüminyum, how this data is protected, and the rights of the data subjects. Personal data is processed in accordance with the data processing conditions specified in Articles 5 and 6 of the Turkish Personal Data Protection Law (KVKK No. 6698); it is protected and processed lawfully and fairly, accurately and, where necessary, kept up to date, for specified, explicit and legitimate purposes, in a manner connected to, limited to and proportionate with those purposes.
1 Personal Data Processed
The following personal data may be processed within the scope of our services:
- Full name
- Phone number
- Email address
- Billing address
- Company name
- Tax office and tax number
- Wet or digital signature
- Company stamp information
- Contract and service approval records
- Payment amount and payment date
- Collection transaction records
- Technical information related to the payment transaction
Credit card information is not stored on our systems; it is processed only through secure payment infrastructures.
- Turkish national ID number (only for legal obligations and invoicing purposes)
- IP address
- Device and browser information
- Site usage behavior
- Cookie data
- Campaign and advertising interaction data
2 Method of Collecting Personal Data
Personal data may be collected through the following channels:
- Website forms
- Quotation and contract processes
- Physical or digital contracts
- Payment and collection transactions
- Email and phone communication
- Advertising and analytics systems
- CRM and automation infrastructures
3 Purposes of Processing Personal Data
The collected data is processed for the following purposes:
- Establishing and executing the service agreement
- Managing payment and collection processes
- Carrying out invoicing and accounting transactions
- Ensuring the service is provided to the correct person or organization
- Managing customer relationship processes
- Tracking requests and complaints
- Improving service quality
- Ensuring system and data security
- Fulfilling legal obligations
- Serving as evidence in possible disputes
- Carrying out digital systems, CRM, automation and analytics processes
Personal data is not used for purposes other than those stated without explicit consent.
4 Transfer of Personal Data
Personal data may be shared with the following parties only when necessary and to the extent required:
- Authorized public institutions and organizations
- Financial advisory and accounting service providers
- Payment and infrastructure service providers
- Software, server and technology partners
For the purpose of providing the service, data may be transferred to advertising platforms (Google, Meta, etc.), CRM systems, analytics tools, AI-based software, and domestic and international service providers. In this context, personal data may also be transmitted to systems hosted on servers located outside Turkey. The necessary technical and administrative security measures are taken during these processes, and transfers are carried out within the framework permitted by applicable legislation.
5 Data Security
Current security standards are applied to protect personal data:
- SSL and encryption technologies
- Secure server infrastructures
- Authorization systems
- Regular security updates
Altınel Alüminyum takes all necessary technical and administrative measures to prevent unlawful access to, disclosure of, and misuse of personal data.
Nevertheless, no security method on internet-based systems can provide a 100% guarantee. Even though all measures such as SSL encryption, secure server infrastructure and regular updates are in place, the internet environment is, by its nature, not entirely risk-free. In the event of a possible data breach, the necessary notifications will be made to the relevant individuals and authorities in accordance with applicable legislation.
6 Cookies
Cookies may be used on the website for the following purposes:
- Improving user experience
- Analyzing site performance
- Optimizing advertising and marketing activities
Users can disable cookies at any time through their browser settings; however, in this case some site features may not work as expected.
7 Data Retention Period
Personal data is retained:
- For the duration of the service relationship
- For the period required by legal obligations
- Within the scope of financial and commercial record retention periods
At the end of this period, the data is securely deleted, destroyed, or anonymized.
8 Rights of the Data Subject
Under KVKK, data subjects have the following rights:
- To learn whether their personal data is being processed
- To request access to processed data
- To request correction of data
- To request deletion or destruction of data
- To object to data processing activities
Requests can be sent to info@altinelaluminyum.com. Requests are concluded within 30 days at the latest.
9 Updates
This Privacy Policy may be updated based on legal regulations and the scope of services. The current text becomes effective from the date it is published.